Training for Business
To meet the growing demand from dealers and the wider industry, BAGMA is pleased to launch a new suite of Training for Business courses, developed in conjunction with Maples Associates and PFW Associates, experts in delivering business-related training for over 20 years.
The courses have been developed around key areas that are essential to a successful dealership, providing practical knowledge, tools and guidance to help businesses strengthen their operations, develop their people and build for the future.
In an increasingly competitive and changing market, investing in the right skills, processes and people can make a real difference. These practical, business-focused courses are designed to give dealership owners, managers and their teams the knowledge and tools they need to improve performance, identify opportunities and support sustainable growth.
We are pleased to be launching the following Training for Business courses from the 5th January, to help dealerships strengthen their businesses.
Managing the Sales Territory – 5th– 6th January
A two-day workshop for owners, sales managers and individual territory sales representatives working within dealerships. Territory mapping, customer segmentation, weekly visit planning, targeted prospecting and building the healthy retail pipeline.
Parts and Best Service – Best Practice – 19th -20th January
A two-day workshop for parts and service managers, supervisors, and those preparing to move into management roles.
Consultative Sales Skills – 11th-12th February & 25th– 26th May
A two-day workshop for territory sales managers, representatives and sales support specialists, focused on developing effective consultative selling techniques.
Growing Aftersales – 16th-17th February
A two-day workshop for parts and service managers, or those in preparation for aftersales management, exploring tools, methods, processes and examples to grow the scale and profitability of the aftersales business
The competitive, sustainable dealership – 10th – 11th March
A two-day workshop targeted at owners, directors and managers of dealerships of all sizes. The course focuses on the key principles and practices required to build a competitive, resilient and sustainable dealership.
Managing people and performance – 23rd -24th March
A two-day course designed to help managers and prospective managers develop the competencies and performance of individual team members, manage overall team performance and, where necessary, progress from informal to formal performance management tools and processes.
Succession Planning and Management – 6th – 7th April
A two-day workshop for owners, directors, senior managers and family members of dealership businesses who want to protect business continuity for the long term, whether through family or employed succession planning.
Essential aftersales KPI – 20th -21st April
A two-day workshop using real KPI data from real dealerships, practical exercises and individualised learning to equip parts and service managers.
Presentation and communication skills – 12th – 14th May
A two-day course designed to provide delegates with the essential skills required to plan, prepare and deliver effective presentations to customers, engineers, dealership staff and members of the public.
