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‘I’d go as far to say that aftercare is often more important to us, as customers, than the original sale.’
Ever wondered how dealerships are viewed from a customer viewpoint? You might have caught this article in our Jan/Feb edition of the BAGMA Bulletin, but in case you didn’t get a chance to have a read… Master Greenkeeper Lee Strutt discusses his experience with dealerships around the world and what he feels is important in maintaining that ‘personal touch’ when it comes to sales and aftercare.
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